Scope of Policy

This Privacy Policy applies to personal information collected through our website, any related mobile applications, and other services that link to this policy.

Information Collected

Providus AI collects the following personal information from or about you to provide and enhance the quality of our Services:

• Identifiers: Information provided by you directly through submitting that information through our website forms (such as the Contact Us page, service inquiry forms, or hire talent forms).
• Usage Data: Information relating to internet activity or other electronic network activity. This includes IP address, operating system type and version, web server type and version, cookie information, device information, browsing activities, and platform or mobile application use data, referring domain, destination domain and destination path, performance, security, software configuration and availability of our software on your servers and network, website user statistics and website and portal use and viewing activity records, communication preferences.
• Geolocation data: Geographic information derived from a customer's IP address, MAC address, or mobile device.
• Professional Information: Information about your business, role, industry, and professional interests that you provide when engaging with our Services.

How Information Is Collected

The types of information listed above can also be defined by how they are received by us. Such information falls into the following categories:

Use of Information

To the extent permitted by applicable law, we make use of the personal information collected in connection with our Services for the following purposes:

• To provide and improve our Services, products, and technology solutions; to optimize operation of the Services and provide support to our business functions; to protect against criminal activity, claims and other liabilities; to send customers information regarding Providus AI and issues specifically affecting Providus AI; to respond to reviews, comments, or other feedback provided to us; to support and personalize the Services to your needs and interests; to protect the security and integrity of our Services, content, and our business; to provide more streamlined customer support; to provide you with information, products, or services that you request from us; for benchmarking, data analysis, audits, developing new products, facilitating product, software and applications development, improving our services, conducting research, analysis, studies or surveys, identifying usage trends, as well as for other analytics purposes; to meet our contractual requirements, including the first and second bullet point set forth below under "Sharing of Information"; to comply with applicable legal or regulatory requirements and our policies, as described below in the second bullet point under "Sharing of Information"; to distribute Providus AI updates and newsletters to customers; for any other purposes disclosed to you at the time we collect your information or pursuant to your consent; to comply with legal bases under applicable law, including contract performance, legitimate interests, legal obligations, and where you have provided consent.

Sharing of Information

Providus AI does not sell your personal information. Providus AI shares and discloses personal information only to the extent set forth below:

Storage of Information

We will not keep your personal information for longer than is necessary, the determination of which depends on several factors:

• Whether we are required to keep the information for legal or regulatory purposes
• Whether we need to keep the information to protect you or us, such as your transaction history
• The original purpose of collecting the information
• The age of the information

We periodically review the data we hold and securely delete or anonymize personal information that is no longer necessary.

Third Party Sites

Providus AI may provide links to other websites, mobile applications, resources, or Internet locations over which Providus AI does not have control ("External Web Sites"). Such links do not constitute an endorsement by Providus AI of those External Web Sites. Our Privacy Policy does not apply to External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the External Web Sites, and we encourage you to read the privacy policies of any External Web Sites with which you choose to interact.

Data Security

We implement reasonable technical and organizational security measures designed to secure and protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Our security practices align with industry standards, including SOC 2, ISO 27001, PCI DSS, and HIPAA requirements where applicable. Please note, we do our best to protect your personal information; however, we cannot fully eliminate security risks associated with the storage and transmission of personal information over the internet or any other public network. Any transmission of personal information is at your own risk.

In the event of a data breach involving your personal information, we will notify you as required under applicable law and describe the steps we are taking to mitigate the effects.

Your Data Protection Rights

Providus AI would like to make sure you are fully aware of all of your data protection rights. Every customer is entitled to the following:

• The right to access. You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification. You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure. You have the right to request that we erase your personal data, under certain conditions and as provided by applicable law.
• The right to data portability. You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• The right to object to processing. You have the right to object to our processing of your personal data in certain circumstances.
• The right to restrict processing. You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to withdraw consent. Where our processing of your personal data is based on your consent (such as the collection of Cookies), you may withdraw that consent at any time.

You will not be discriminated against in your use of the Services for exercising these rights, though use of the right of erasure may necessarily reduce the functionality of certain processes.

If you request to exercise any of these rights, we will respond to you as soon as is practicable.

Please contact us if you wish to exercise any of these rights by sending us an email at matt@providus.ai

Modifications

Providus AI reserves the right to change this Privacy Statement from time to time. Providus AI will provide notification of the material changes to this Privacy Statement, such as by sending a notification, posting a notice on our website, or updating the "Last Updated" date above.

Contact Us

Questions about this Privacy Statement or the information practices of Providus AI should be directed to our privacy team by emailing us at matt@providus.ai